Two Wings International School

1) Scope

At Two Wings International School (Two Wings IS), we respect the privacy of our students, parents/guardians, staff, and visitors. This policy explains how we collect, use, share, and protect personal information across our school operations and online services.

2) What we collect

Students & Parents/Guardians

• Identifiers and contact details (names, addresses, phone numbers, email)
• Student demographics (date of birth, nationality, gender)
• Academic and support records (enrolment, attendance, assessments, reports)
• Health and safety information necessary for school services
• Emergency contacts and authorized pick-up persons
• Financial data related to tuition and fees

Staff & Applicants

• Contact information, qualifications, work history, references
• HR and payroll details

Website & Digital Services

• Form submissions (admissions, inquiries)
• Technical data such as IP address and browsing analytics (via cookies/analytics)

3) How we use your data

• Provide high-quality education and student support
• Manage admissions, registration, and enrolment
• Communicate with parents/guardians on progress and school updates
• Maintain health & safety, safeguarding, and pastoral records
• Fulfil legal and regulatory obligations
• Run billing and fee collection
• Improve school services, IT systems, and our website

4) How we share data

We do not sell personal information. We may share data only when necessary:

• With authorized staff for educational and administrative purposes
• With service providers (e.g., IT support, transport, catering) under confidentiality commitments
• With government or regulatory authorities when required by law
• With learning platforms and tools used by the school under privacy-compliant terms

5) Data security

• Administrative, technical, and physical safeguards
• Role-based access controls and staff training
• Encryption, secure networks, and regular backups
• Vendor due diligence for third-party services

6) Data retention

We keep personal data only for as long as needed to deliver our services and meet legal obligations. When no longer needed, we securely delete or archive it.

7) Your rights

Subject to applicable laws, you may:

• Request access to your personal data
• Ask us to correct inaccurate or incomplete information
• Request deletion where data is no longer necessary
• Withdraw consent when processing is based on consent
• Raise questions or concerns about our data practices

To exercise these rights, please contact us (see Contact below).

8) International transfers

Where data is transferred outside Rwanda (for example, via cloud services), we take steps to ensure appropriate safeguards and protections are in place.

9) Cookies & website

Our website may use cookies or similar technologies for essential operation, analytics, and improving user experience. You can manage cookie preferences through your browser settings.

10) Updates

We may update this policy to reflect legal, operational, or technological changes. We will post updates on our website and notify parents of significant changes.

11) Contact